Frequently Asked Questions
Everything you need to know about your Yaber experience.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
Does Yaber offer a warranty on electronic products?
Yes, all Yaber electronics come with a comprehensive 12-month limited warranty that covers manufacturing defects. We also offer extended protection plans at checkout for added peace of mind.
What is your return policy for open-box items?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging. Please note that a restocking fee may apply for items that are not in like-new condition.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Affirm for eligible purchases.
How do I update the firmware on my Yaber device?
Firmware updates can be found in the 'Support' section of our website. Simply download the latest version to a USB drive and follow the on-screen instructions in your device's settings menu to ensure optimal performance.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated automatically at checkout including any applicable duties and taxes.